We collect only what we need to run the store. That’s your contact details, addresses, orders and messages, which we use to process, ship and support your orders, and to prevent fraud. We also collect how the site is used, through cookies and recordings of how pages are used (typed text and payment details are hidden), to improve it. Payments are handled by our payment processors; we never see your full card number.
We don’t sell your information. We share it only with service providers that help us run the store, such as hosting, payments, shipping, email, support and analytics, and only what they need. Some store data outside Canada, mainly in the U.S. We also share information when the law requires it.
Marketing emails go only to people who sign up, and each has an unsubscribe link.
To prevent fraud, we keep the details of customers blocked from ordering, even after a deletion request.
You can ask to see, correct or delete your information at any time. Email support@growthguys.com. We reply within 30 days. You can also contact the Privacy Commissioner of Canada.
Privacy officer: Contact our Privacy Officer at support@growthguys.com